FAQ

Making payment through Credit Cards is absolutely safe on our websites. Empowered with SSL Technology, our payment gateway receives credit card information with 128 Bit Encryption. This is the safest and the most trustworthy way to make online transactions. Additionally, there is Zero Scope of Hacking of credit card information on our websites, as we do not store such information with us.

Online purchases usually necessitate shopper to 'log-in' before placing or viewing an order. For this, shoppers are required to fill in and proceed with a username and a password.

The shoppers must not share their password with anyone. Information like birth date, maiden name or phone number should be avoided while selecting any password. The password chosen at a particular site should be different from the passwords kept at other site. It is always suggested to keep alpha-numeric password with at least 8 letters in it.

After an online purchase, the shoppers should get a confirmation page that reviews their entire order. The confirmation page should comprise the costs of the order, customer information, product information and the confirmation number.

It is suggested to keep hard copy/soft copy of the Web Page which describes the details of item(s) ordered along with the page reflecting the company name, postal address, phone number, legal terms, and return policy. Store such records with you for a minimum a period which covers return/warranty policy.

Generally, the shoppers are emailed with a confirmation message by the merchants. It is necessary to save or print such message, including any other e-mail correspondence with the company.

For all orders which are shipped to destinations outside India: VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government.

International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation.

They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to case basis.